WhatsApp Contact Centre
A WhatsApp-first contact centre for your team, with campaigns, consent and reporting built in.
Originally built for a South African debt-review company, the Retention Predictor scores active clients on their risk of leaving, so staff can reach out before it happens.
What you get
Features
- Retention-risk score for every active client
- A plain-language explanation behind each score
- Fairness audit of the model, with the results documented
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Preview and click-to-dial calling from the browser, on Asterisk.
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Email, WhatsApp, SMS and voice for each client, in one agent workspace.
AI Security Scanner
Vulnerability scanning with self-hosted AI triage and remediation advice.
Tell us what you want to improve
Describe the problem in your own words. We’ll come back to you with how we would approach it and a quote.